隱私政策

在 SOUFFLÉ SOUFFLÉ THERAPY STUDIO（以下稱為“我們”），我們重視您的隱私，並承諾保護您的個人信息。本隱私政策說明了當您訪問我們的網站、購買芳香療法產品或參加線上諮詢時，我們如何收集、使用和保護您的數據。

  1. 我們收集的信息
    我們收集以下類型的個人信息：
    個人信息 - 當您購買產品或預約諮詢時，我們可能會收集您的姓名、電子郵件地址、電話號碼、運送地址以及支付信息等詳細資料。
    健康信息 - 在進行線上芳香療法諮詢期間，您可能會提供有關您的健康狀況、偏好和敏感度的信息。這些信息將被嚴格保密，僅用於提供個性化的芳香療法建議。

  2. 我們如何使用您的信息
    我們將您的個人信息用於以下目的：訂單處理：完成您所購買的芳香療法產品的訂單，提供客戶支持，並管理支付交易。
    諮詢服務 - 根據您在諮詢期間提供的信息，提供個性化的芳香療法建議。
    通訊 - 發送訂單確認、回覆查詢、提供諮詢進度更新，並在您選擇接收的情況下發送促銷資料。
    服務改進- -透過分析用戶行為和反饋，提升我們的網站、產品及服務。

  3. 資料保護與安全
    我們採取適當的安全措施來保護您的個人信息，防止未經授權的訪問、洩露、變更或銷毀。這包括加密支付資料等敏感數據。然而，互聯網或電子存儲的傳輸方式並非完全安全，我們無法保證絕對的安全性。

  4. 第三方共享
    我們尊重您的隱私，不會向第三方出售、出租或共享您的個人信息，除非在以下情況下：
    服務提供商 - 我們可能會與受信任的第三方服務提供商共享您的信息，這些提供商協助處理訂單、支付和運輸。他們需對您的資料保密，並僅用於提供相關服務的目的。
    法律要求 - 如法律要求或根據法院命令或政府法規，我們可能會披露您的信息。

  5. Cookies
    我們的網站使用Cookies來提升您的瀏覽體驗。Cookies是儲存在您設備上的小文件，可幫助我們了解訪客如何使用我們的網站並啟用某些功能。您可以調整瀏覽器設定拒絕Cookies，但這可能會影響您充分利用我們網站的功能。

  6. 您的權利
    您擁有以下權利：
    訪問和更新信息 - 您可以請求訪問我們所持有的關於您的個人信息，並要求進行更正或更新。
    請求刪除 - 除非我們因法律記錄保留義務需要保留您的資料，您可以請求刪除您的個人數據。
    拒絕通訊 - 您可以隨時按照電子郵件中的指示取消訂閱促銷電子郵件，或直接聯繫我們進行取消。

  7. 資料保存
    我們會在為實現所收集信息的目的所需的時間內保留您的個人信息，包括滿足法律、會計或報告義務的時間。

  8. 兒童隱私
    我們的網站和服務不面向13歲以下的兒童，我們不會故意收集兒童的個人信息。如果您認為我們收集了兒童的信息，請聯繫我們，我們將採取適當措施刪除該資料。

  9. 隱私政策的變更
    我們可能會不時更新本隱私政策，以反映我們的業務實踐或法律要求的變更。任何更新將會發布在本頁面上，並註明“最後更新”日期。您在任何變更後繼續使用我們的網站，即表示您接受修訂後的政策。

  10. 聯絡我們
    如果您對本隱私政策或您的個人數據有任何問題或疑慮，請聯繫我們：
    SOUFFLÉ SOUFFLÉ THERAPY STUDIO
    電子郵件 - soufflesouffle.therapystudio@gmail.com

通過使用我們的網站、購買產品或參加諮詢服務，您確認已閱讀、理解並同意本隱私政策。

Privacy Policy

At [SOUFFLÉ SOUFFLÉ THERAPY STUDIO] (referred to as “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase aromatherapy products, or engage in online consultation sessions.

1. Information We Collect

We collect the following types of personal information:

  • Personal Information: When you purchase products or book a consultation, we may collect details such as your name, email address, phone number, shipping address, and payment information.

  • Health Information: During online aromatherapy consultations, you may provide information about your health conditions, preferences, and sensitivities. This is strictly confidential and only used for providing personalized aromatherapy recommendations.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill your orders for aromatherapy products, provide customer support, and manage payment transactions.

  • Consultation Services: To deliver personalized aromatherapy advice based on the information you provide during consultations.

  • Communication: To send order confirmations, respond to inquiries, provide updates on your consultations, and deliver promotional materials if you have opted in to receive them.

  • Improvement of Services: To enhance our website, products, and services by analyzing user behavior and feedback.

3. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data such as payment details. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist in processing orders, payments, and shipping. These providers are required to maintain the confidentiality of your data and use it only for the purposes of providing their services.

  • Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or government regulation.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site and enable certain features. You can adjust your browser settings to decline cookies, but this may affect your ability to fully utilize our website.

6. Your Rights

You have the right to:

  • Access and Update Information: You can request access to the personal information we hold about you and ask for corrections or updates.

  • Request Deletion: You can request the deletion of your personal data, except where we are legally obligated to retain it for record-keeping purposes.

  • Opt-Out of Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting obligations.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to remove the data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

SOUFFLÉ SOUFFLÉ THERAPY STUDIO
Email: soufflesouffle.therapystudio@gmail.com

By using our website, purchasing products, or engaging in consultation services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.